If the refund is caused by ECCPP's error, then we will bear the return cost, the following are the possible situations:
1. Received the wrong item
2. Received damaged or defective parts
We ask that you inspect the item carefully before installation. If there is a problem installing a part, we may ask for your Vehicle Identification Number (VIN) and other information about your vehicle. Your help can be very valuable in identifying the appropriate cause of the problem.
If you still have questions about this, you can contact us by email and the "contact me" button on the website.
