Knowledge Base
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- How secure is my personal information?
When you purchase or order a product, subscribe to our newsletter or a service we provide, we may request information including your name, address, telephone number, email address, and credit card information. In addition, our web server will automaticall...
Read more - How can I update or change my payment method?
For changing payment methods, a cancellation request is required to submit within 24 hours after payment, we will help to cancel the relevant order and refund your payment amount to the original way of payment account. Once a refund is submitted, it's ir...
Read more - Do you accept cash, checks, or money orders?
We apologize for the inconvenience, but we do not accept cash, checks, or money orders as payment methods.We offer alternative payment options such as PayPal credit, PayPal, or ECCPP wallet recharge.
Read more - Why do you need my phone number during checkout?
ECCPPAUTOPARTS.com may contact you by phone regarding an order placed by you, information, or services you've requested. We may also contact you regarding upcoming events, sales, or new product introductions that may be of interest to you. If you do not...
Read more - What do I do if I receive a processing error for my payment?
Failed Authorizations and Payment Declines You may need to contact your financial institution for assistance on declined payments. You are always welcome to submit an alternate payment method for your order if you are unable to resolve the payment issue ...
Read more - What types of payment can I use for my order with eccppautoparts.com?
We accept a number of secure and convenient payment methods: 1. Acceptable PayPalIf you are already a PayPal customer, after logging in, you can open your PayPal account and confirm your payment.You may pay your order or item cost, if applicable, with a ...
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