Knowledge Base
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- When will I get my order?
We are located in California and with our next-day shipping promise, we will process and ship out your order within 1-2 business days upon clearance of the payment. You will receive a tracking number as soon as your order has been processed. To ensure fa...
Read more - What is my tracking number?
The tracking number is typically provided by the shipping carrier once your order has been processed and shipped. Usually, after shipping, your tracking number is sent to the email address you provided in a follow-up email, Please check your junk folders...
Read more - Can I qualify for free shipping?
We provide Free Shipping service in 47 states in domestic except for states of HI, PR, AK, GU, and APO/FPO on most orders totaling $ 59 or more (excluding any core charges). You will be charged an extra shipping fee for orders’ destinations that are not 4...
Read more - What is your shipping policy?
Our simplified shipping policy is as follows: 1. Processing Time: Once your order is placed and the payment is cleared, we typically process and prepare your order for shipment within 1-2 business days. Please note that processing time may vary during pe...
Read more - Do you ship outside the United States?
ECCPPAUTOPARTS.com currently mainly ships within the continental United States. For international customers or orders, please confirm with our customer service or leave a message to us. Buyers will also be required to pay additional applicable dut...
Read more - Do you ship to my country?
We ship to America and Canada Only. Free Shipping (Order amount up to $59) service in 47 states in domestics except for states of HI, PR, AK, GU, and APO/FPO. For international customers or orders, buyers will be required to pay applicable duties, ...
Read more - what shipping Company would you use to ship to Canada?
Most items going to Canada may be shipped via USPS in which your order may deliver within 5-7 business days. Additional shipping costs are calculated by the weight and dimensions of the product you purchased.
Read more - Will I have my choice of standard, priority or expedited shipping for every item i purchase?
The availability of shipping options such as standard, priority, or expedited shipping may vary depending on the specific item you purchase and the policies. During the checkout process, you will typically be presented with the available shipping options...
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