What do I do if I receive a processing error for my payment?

320 views  September 5, 2022

Failed Authorizations and Payment Declines

You may need to contact your financial institution for assistance on declined payments. You are always welcome to submit an alternate payment method for your order if you are unable to resolve the payment issue with your financial institution in a timely manner.

Common reasons for failed payment authorizations:

1. The billing address you are providing does not match what your financial institution has on file.
2. The security code CID/CVV is incorrect for the credit card number you have provided.
3. All lines to your financial institution could be temporarily busy.
4. Daily withdrawal or purchase limits.
5. Insufficient funds.

Note: Some financial institutions have been known to hold these authorizations for 7-10 business days.


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